The successful candidate reporting to the Claims Manager, will assist in the efficient and effective workings of the claims division.

Responsibilities include:

• Maintain claim files by collecting the necessary information and documentation to establish and process each claim, and then closes claim files upon completion..
• Processes payments and reserves, with the authority of Claims Representatives, and ensures the prompt and accurate delivery of payments.
• Fields customer inquiries and concerns with superior customer service, practical thinking, and a sense of urgency.
• Prepares correspondence, reports, and presentations.
• Photocopies and /or distributes claims documents as required.
• Processes minor claims on a direct handle basis within prescribed authority levels.
• Liaise with claims adjusters, underwriters and brokers on the status of claims files, and assigns external adjusters upon the direction of claims adjusters.

Required experience:

• 2+ years of insurance industry experience.
• Good time management, communication and interpersonal skills.
• Ability to work in a team environment.
• Able to perform in a highly structured and detail oriented environment.
• Strong general computer knowledge with Microsoft Word, PowerPoint, Excel, Access and Outlook.