How do we use your information?

Williams Alton And Associates uses Personal Information provided to us verbally or in writing in order to:

To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.

To allow us to better serve you in responding to your customer service requests.

To quickly process your service requests.

To administer an event, promotion, survey or other site feature.

If you have opted-in to receive williamsalton.com e-mail, we may send you periodic e-mails from Williams Alton And Associates.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When place service request or access your personal information, we offer the use of a secure server. All confidential information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use “cookies”?

A cookie is a small data file that Web sites often store on your computer's hard drive when you visit their sites. A cookie may contain information (such as a unique user ID), that is used to track the pages of the sites you've visited. We use cookies but do not store personally identifiable information in your cookie.

We use cookies in order to improve your professional services experience. When you visit williamsalton.com, your cookie helps us keep track of your service requests as you make use of the functionality of our site. If you have saved your information with us, your cookie allows us to recognize you when you return to our site and provides you with access to your account information. If you saved your information with or have requested services from us, we also use cookies to monitor and maintain information about your use of our site. If you have not saved your information with or requested services from us, we may monitor and maintain information about your use of our Web site in a manner that does not identify you. In either case, this information helps us serve you better by improving our site design, as well as our products, services, events and promotions.

You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your service requests or enable you to make a purchase from our site. Nor will we be able to recognize you as a signed up user to allow you access to your account information.

Do we disclose the information we collect to outside parties?

We do not transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include Williams Alton And Associates wholly-owned companies. It also does not include website hosting partners and other parties who assist us in operating our website, conducting the business of Williams Alton And Associates, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

How does williamsalton.com protect children's privacy?

Like you, we at williamsalton.com are concerned about the safety of children when they use the Internet. Consistent with the Children's Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent.

If we become aware that a subscriber is under the age of 13 and has signed up without prior verifiable parental consent, we will remove his or her personally identifiable information from our files.

How can you opt-out, remove or modify information you have provided to us?

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, either through email, postal mail or by phone, please let us know by sending us an email at :

or calling us at 416.761.0001. To modify your e-mail subscriptions or completely opt-out of receiving williamsalton.com e-mail please let us know by modifying your preferences in the “My Account“ section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your williamsalton.com online account information (except any opt-in to receive SMS messages) from our database, sign into the “My Account“ section of our site and select “De-Register.“ Please note, if you request your account information to be deleted from our database, we may maintain information about an individual service request transaction in order to service that request and for record keeping.

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on October 16, 2012.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your consent

By using our site, you consent to our privacy policy.